Both builders and garages often suffer from bad press and people can have a poor opinion even before a repair is carried out.
Finding a local garage that you can trust can be challenging, but the truth is the vast majority are small to medium size businesses and the owners are looking to do the best for their customers.
At White’s Bodyworks, we’ve put a lot of work into building relationships with our customers over the years and always endeavour to deliver quality work at a competitive price. That’s probably why customers come back to us again and again.
If you’re looking for a garage, whether it’s for repairs or to handle your MOT and service, here are our top tips on what to look out for:
Look for Experience
While this isn’t always a good indicator of high levels of service, if a garage has been in business for twenty years on more then it must be doing something right.
That doesn’t mean someone who has just started their business isn’t going to provide you with the level of care you are looking for, of course. But for a place to start, we suggest looking for established businesses in your local area.
Get a Recommendation
A lot of our customers come to us via recommendations. Someone has used us for a one-off job or uses us regularly for servicing and MOT and they recommend us to their friends and family.
In general, people only recommend when they’ve had good service so it’s an excellent option to ask around anyone you know who drives a car which garage they use.
Check Online Reviews
Most reputable garages will have some form of online presence or a Google My Business page and you should be able to find reviews. If a garage doesn’t have a website, it probably has a Facebook page where customers can leave comments and you can learn about their business and what people think.
Take a Look at the Garage
This tells you a lot about the garage that you’re dealing with.
For example, is the work area clean and well organised? Does the garage have the right equipment?
Garages don’t have to be large. At White’s, we’re blessed in having plenty of space which means we can handle several cars at once. A garage does, however, need to have the right tools and infrastructure in place to do a good job.
Is it a Fair Price?
Finally, there’s the cost. If you don’t know what certain jobs cost, it can be difficult to figure out whether you’re getting a fair price or not. The good news is that you can often get ballpark figures online. It’s important to get more than one quote from different garages, however, if you need something big undertaking as this can save you a good deal of money.
Contact White’s Bodyworks
We’re a family-run business with more than 20 years delivering high-quality repairs, renovations and restorations for both classic car owners and modern vehicles.
Our team is very skilled and we have all the equipment on site that you would expect for a garage of our size. Whether you just need a service and MOT, dents removing from your bodywork or a respray, we’re here to provide a speedy, professional response at a competitive price.
Contact White’s Bodyworks in West Sussex today to book your car in.